Frequently Asked Questions

A1: Yes, we are a professional manufacturer with dual R&D and production bases in China and Korea, backed by over 20 years of industry experience. We offer deep customization from hardware to software, including interface design, multi-language support, branding, and packaging.

A2: Our core advantages include proprietary laser optical engines, full international certifications (FDA/CE), and clinical evidence-backed efficacy. We provide not just devices, but complete outcome-driven solutions.

A3: Each unit undergoes independent aging tests, energy calibration, and safety certification before leaving the factory. Critical components are medical-grade, with a design lifespan exceeding industry standards.

A4: We offer 24/7 online technical response and a global warranty service. Core parts come with a 5-year warranty, and most issues can be resolved via remote diagnosis or express spare parts delivery.

A5: Yes. We provide complete online video courses and manuals for every new client, and can arrange professional clinical trainers for on-site or online hands-on sessions upon request to ensure safe and proficient operation.

A6: We offer a full range of laser devices for skin rejuvenation, acne & scar treatment, pigmentation, hair removal, and tattoo removal. Core technologies include CO2 fractional, dual-wavelength, picosecond, and diode laser systems to meet diverse clinical needs.

A7: We offer exclusive territory protection, high-margin product portfolios, localized marketing materials, clinical training support, and joint campaign collaboration. We are committed to being a stable long-term growth partner for distributors in developing regional markets.

A8: We ensure device safety through multiple measures: each unit undergoes strict output calibration and safety tests before delivery; we provide full-process training with detailed clinical manuals and emergency protocols.